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⚠️ Regulatory Actions

Browse all regulatory actions taken by the UK Gambling Commission against licensed operators.

Showing 161 regulatory actions

Outcomes: Regulatory action

VGC Leeds Limited, operating as Global Gaming Ventures, has been fined £450,000 after the Gambling Commission found they failed to properly manage risks related to money laundering and protect vulnerable customers. This regulatory action highlights the importance of responsible gambling practices, but it won't affect your ability to play at their casino. Players should remain vigilant and monitor their accounts for any unusual activity.

PlayerFT Limited
2 July 2021
Regulatory action
Outcomes: Regulatory action

PlayerFT Limited, which operates as Fiveyards, had its gambling licence suspended because it failed to comply with important regulations, specifically not integrating with the national self-exclusion scheme, GAMSTOP. As a result, players can still access their accounts and withdraw funds, but the company is under scrutiny to ensure fair treatment of customers. On 8 July 2021, PlayerFT surrendered its operating licence altogether.

Lottery England Limited
14 May 2021
Regulatory action
Outcomes: Regulatory action

Lottery England Limited has had its operating licence suspended due to concerns that they were not following the rules set out in the Gambling Act. This means they cannot operate until the review is complete. Players can continue to play with other licensed operators, and there should be no impact on their ability to access their accounts.

Nektan (Gibraltar) Limited
29 April 2021
Regulatory action
Outcomes: Regulatory action

Nektan (Gibraltar) Limited has had its operating licence suspended because the Gambling Commission believes the company has not followed the rules and is not suitable to operate. This suspension means they cannot offer gambling services on their websites, but they are still required to pay out any winnings to players. Players should be aware that this situation does not affect their ability to receive their funds.

In Touch Games Limited
17 March 2021
Regulatory action
Outcomes: Regulatory action

In Touch Games Limited, which operates several online casinos, has been fined £3.4 million for failing to protect customers and prevent money laundering. They didn't properly monitor players who might have gambling problems and had issues with their marketing practices. As a result, they must also undergo an independent audit to ensure they comply with regulations, but this won't affect your ability to play on their sites.

Suspension of licence - BetIndex Limited
12 March 2021
Regulatory action
Outcomes: Regulatory action

BetIndex Limited, operating as Football Index, has had its licence suspended by the Gambling Commission due to concerns that it was not following the rules of its licence and may not be suitable to operate. This suspension is part of an ongoing investigation, but players can still contact Football Index through their website for updates. Your ability to play is not directly affected at this time, but it's important to stay informed about any developments.

BGO Entertainment Limited
28 October 2020
Regulatory action
Outcomes: Regulatory action

BGO Entertainment Limited failed to properly protect customers showing signs of problem gambling and didn't have strong enough measures to prevent money laundering. As a result, the Gambling Commission has imposed tougher conditions on their licence, requiring them to improve their practices. This action won't affect your ability to play, but it's a reminder for players to stay aware of their gambling habits.

Media Entertainments Limited
17 March 2020
Regulatory action
Outcomes: Regulatory action

Media Entertainments Limited, which operates Lotteries.com, has had its licence suspended due to serious issues with anti-money laundering practices and social responsibility. This means they can no longer offer remote casino games or betting services. Players can still access their accounts and withdraw any funds, and they should reach out to the company directly if they have any questions.

Stakers Limited
5 March 2020
Regulatory action
Outcomes: Regulatory action

Stakers Limited has had its gambling licence suspended due to several compliance issues and complaints. This means they can no longer offer services on their website while the investigation is ongoing. Players should not place any bets and can access their accounts to withdraw funds; for any questions, they should contact Stakers directly.

Addison Global Limited
20 February 2020
Licence suspension
Outcomes: Licence suspension

Addison Global Limited, which operates the Moplay website, has had its gambling licence suspended due to concerns that it breached licence conditions and may not be suitable to continue its activities. As a result, they are currently unable to offer gambling services or process withdrawals for players. If you have an account with Moplay, it's important to monitor your situation, as the company is in financial difficulties and has gone into liquidation.

Outcomes: Regulatory action

The Gambling Commission has suspended Triplebet Limited's licence to offer certain betting services due to concerns about their operations. This means they can no longer provide remote pool betting or operate a remote casino, but customers can still access their accounts and withdraw funds. Players should reach out to Triplebet's support if they have any questions about their accounts.