⚠️ Regulatory Actions

Eastern Automatics Limited was fined £7,100 for not following important social responsibility rules aimed at protecting players. They have worked with the Gambling Commission to fix the issues and improve their practices. This action won't affect your ability to play, but it's a reminder for players to stay informed about the companies they use.

Norwich City Football Club was found to have failed to submit required regulatory returns, which is a breach of their licence conditions. As a result, they have been fined £250. This action does not affect your ability to play, but it highlights the importance of companies following regulations.

StableDuel UK Ltd was found to have failed in their reporting obligations to the Gambling Commission. As a result, they have been fined £2,000. This action does not affect your ability to play on their platform, but it's a reminder for all players to keep an eye on their accounts and ensure compliance with regulations.

Octopus Game Limited was found to have serious issues with its anti-money laundering and social responsibility measures, meaning they didn't properly protect against illegal activities or ensure player safety. As a result, they agreed to pay £26,000 instead of facing a larger fine. This action won't affect your ability to play, but it's a reminder for players to stay aware of how their accounts are managed.

Oysterfleet Plc was found to have failed in their social responsibility duties by not properly managing their operations across multiple platforms. As a result, they have been fined £3,800. Players can rest assured that this action will not affect their ability to play, but it's a reminder for everyone to stay aware of responsible gambling practices.

Peter and Nicholas Arnett, who run the 'Pot of Gold' Adult Gaming Centre, were found to have not followed important social responsibility rules. As a result, they have been fined £13,000. Players can rest assured that this action won't affect their ability to play at the venue.

Sportito SRL failed to meet their reporting obligations to the Gambling Commission, which is a serious breach of their licence. As a result, they have been fined £1,209. This action does not affect your ability to play, but it's a reminder for all players to keep an eye on their accounts and ensure they are with compliant operators.

Jaydevkumar Parbhubhai Patel, operating as Wyke Gaming & Amusement Centre, was found to have failed in several areas related to player protection and handling complaints. As a result, they received a fine of £1,429 and a warning from the Gambling Commission. This action will not affect your ability to play, but it's a reminder for players to stay aware of their rights and the importance of responsible gambling.

James Frederick Henry O'Brien, operating as Nudgers and Pleasureland, was found to have failed in several areas related to player complaints and social responsibility. As a result, he received a financial penalty of £5,470, reduced from £35,470 due to his cooperation during the investigation. This action won't affect your ability to play, but it's a reminder for players to stay aware of how their operators handle complaints and player welfare.

David Llyn Thomas and Mehmet Emin Serin, trading as Ace Electra Amusements, failed to meet important social responsibility standards and did not provide necessary regulatory information. As a result, they have been fined £4,600. Players can rest assured that this action won't affect their ability to play at their venues, but it's always good to keep an eye on your accounts.

TSE Malta LP, which operates under the names Betfair and Paddy Power, was found to have inadequate social responsibility measures in place to protect customers. As a result, they have agreed to pay £2,000,000 instead of a financial penalty and will face additional conditions on their licence. This action won't affect your ability to play on their sites, but it's a reminder for players to stay aware of responsible gambling practices.

Betfair Casino Limited was found to have inadequate measures in place to protect customers and promote responsible gambling. As a result, they agreed to pay £2,000,000 instead of facing a financial penalty and will have to improve their practices. This action won't affect your ability to play, but it's a reminder for players to stay aware of responsible gambling practices.

PPB Counterparty Services Limited, which operates under the names Betfair and Paddy Power, was found to have inadequate social responsibility controls regarding customer interactions. As a result, they agreed to pay £2,000,000 instead of facing a financial penalty. This action won't affect your ability to play, but it's a reminder for players to stay aware of responsible gambling practices.

Paddy Power Betfair has been fined £2 million for failing to properly monitor and support customers who showed signs of harmful gambling. This includes not identifying customers who deposited large amounts of money or displayed risky gambling behaviour in a timely manner. Players can rest assured that this action won't affect their ability to play, but it's a reminder for all operators to prioritise customer safety.

Chilton Community Sports And Social Club Limited failed to submit required reports to the Gambling Commission, which is a breach of their licence conditions. As a result, they have been fined £520. This action does not affect your ability to play at their venue, but it's a reminder for all operators to follow the rules.

Done Brothers (Cash Betting) Limited, trading as Betfred, has been fined £825,000 for failing to properly manage risks related to money laundering and customer gambling harm. They did not effectively monitor customer spending or identify those at risk of gambling-related issues. As a result, they will also receive a warning and must undergo a third-party audit to improve their policies. This action should not affect your ability to play, but it's a reminder for players to keep an eye on their accounts.

Deadheat Racing Limited has had its operating licence suspended due to concerns about how they were running their business, particularly regarding player safety and anti-money laundering practices. This means they cannot operate until the Gambling Commission completes its review. Players should be aware that this suspension is in place to ensure fair treatment and transparency, but it won't affect their ability to play elsewhere.

Sportito SRL failed to provide required regulatory information to the Gambling Commission, which is against the rules. As a result, they have been fined £1,000. This action won't affect your ability to play, but it's a reminder for all operators to follow the rules properly.

J And J Norman LLP was found to have not followed important social responsibility rules related to their gambling operations. As a result, they have been fined £1,155. This action won't affect your ability to play, but it's a reminder for players to stay aware of how operators manage responsible gambling practices.

Videoslots Limited has been fined £650,000 for failing to properly monitor customer gambling and for weaknesses in their anti-money laundering practices. Their systems allowed some players to exceed their deposit limits and didn't effectively identify those at risk of gambling harm. The company will also undergo a third-party audit to improve their policies, but this won't affect your ability to play on their sites.

888 UK Limited was found to have failed in their duty to allow players to self-exclude from gambling, which is a serious breach of their licence conditions. As a result, they have been fined £86,843. Players can rest assured that this issue won't affect their ability to play, and the company has taken steps to prevent it from happening again.

Deeside Bookmakers Limited failed to provide required regulatory information to the Gambling Commission. As a result, they have been fined £750. This action does not affect your ability to play with them, but it's a reminder for all players to keep an eye on their accounts and ensure their operators are compliant.

Playbook Gaming Limited was found to have serious issues with preventing money laundering and ensuring proper customer interactions between August 2023 and August 2024. As a result, they received a £250,000 fine and a warning from the Gambling Commission. Players can continue to use their services, but should stay vigilant about their accounts.

Done Brothers (Cash Betting) Limited, trading as Betfred, failed to properly prevent money laundering and did not interact with customers responsibly over several months. As a result, they received a warning, were fined £825,000, and have new conditions added to their operating licence. This action won't affect your ability to play, but it's a reminder for players to stay aware of their accounts.

Netbet Enterprises Limited was found to have inadequate measures to prevent money laundering and protect customers in their online casino and betting services. As a result, they have agreed to pay £650,000 instead of facing a financial penalty and must improve their compliance practices. This action does not affect your ability to play on their platform, but it's a reminder to stay aware of your account security.