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⚠️ Regulatory Actions

Browse all regulatory actions taken by the UK Gambling Commission against licensed operators.

Showing 161 regulatory actions

Online gambling business Spreadex Limited
25 August 2022
Regulatory action
Outcomes: Regulatory action - £1.36

Spreadex Limited has been fined £1.36 million for failing to protect customers and prevent money laundering. The company did not effectively monitor customer spending, allowing one person to lose £500,000 after depositing £1.7 million in just a month. This fine will go to socially responsible causes, and players can continue to use the site, but should keep an eye on their accounts.

LC International Limited
17 August 2022
Regulatory action
Outcomes: Regulatory action - £17

LC International Limited, which operates popular gambling sites like Ladbrokes and Coral, has been fined £17 million for failing to protect customers from gambling-related harm and for not properly preventing money laundering. This money will go towards social responsibility initiatives, and the company will face stricter oversight to improve its practices. Players can continue to use these sites, but they should stay vigilant about their accounts and gambling habits.

Outcomes: Financial penalty

Smarkets (Malta) Limited has been fined £630,000 by the Gambling Commission for failing to properly check the sources of funds for customers and not protecting those at risk of gambling harm. They will also receive a formal warning and undergo an audit to improve their practices. This action does not affect your ability to play, but it's a reminder to stay aware of responsible gambling practices.

Outcomes: Financial penalty

Smarkets (Malta) Limited has been fined £630,000 by the Gambling Commission for failing to properly check the source of funds for customers and not protecting those at risk of gambling harm. The company will also undergo an audit to improve its practices. This action does not affect your ability to play, but it's a reminder to stay aware of responsible gambling measures.

Outcomes: Financial penalty

Smarkets (Malta) Limited has been fined £630,000 by the Gambling Commission for failing to properly check where customers' gambling funds came from and not protecting those at risk of gambling harm. They will also face a formal warning and an audit to improve their practices. This action does not affect your ability to play, but it's a reminder to stay aware of responsible gambling measures.

Outcomes: Financial penalty

Smarkets (Malta) Limited has been fined £630,000 by the Gambling Commission for failing to properly check where customers' money was coming from and not protecting those at risk of gambling harm. The company will also face a formal warning and an audit to improve its practices. Players can rest assured that this action won't affect their ability to play, but they should stay aware of their account activity.

bet-at-home.com Internet Limited
7 July 2022
Regulatory action
Outcomes: Regulatory action

Bet-at-home.com Internet Limited has had its operating licence suspended due to concerns about its compliance with gambling regulations, particularly regarding social responsibility and anti-money laundering practices. While the company is under review, players can still access their accounts and withdraw funds. This suspension is a reminder for players to stay informed about any updates from the operator.

Outcomes: Regulatory action - £675,000

Jumpman Gaming Limited has been fined £500,000 by the Gambling Commission for failing to meet social responsibility and anti-money laundering requirements. This action is part of a total £675,000 penalty involving another company, Progress Play Limited. Players can rest assured that this won't affect their ability to play, but it's a reminder for operators to prioritise safe gambling practices.

Outcomes: Regulatory action - £675,000

Jumpman Gaming Limited has been fined £500,000 for failing to meet social responsibility and anti-money laundering standards. This means they didn't do enough to protect players and prevent illegal activities. Players can rest assured that this action won't affect their ability to play on the site, but it's a reminder to stay aware of their accounts.

Outcomes: Regulatory action - £675,000

Jumpman Gaming Limited has been fined £500,000 for failing to meet social responsibility and anti-money laundering requirements. This action is part of a total £675,000 settlement involving two companies, aimed at improving gambling safety. Players can continue to use their services, but should stay aware of their accounts and the importance of responsible gambling.

Outcomes: Regulatory action - £675,000

Jumpman Gaming Limited was fined £500,000 for failing to meet social responsibility and anti-money laundering requirements. This action is part of a total £675,000 penalty involving two companies, aimed at ensuring safer gambling practices. Players can continue to use their services, but should stay aware of their account activity.

Goldchip Limited
17 May 2022
Regulatory action
Outcomes: Regulatory action

Goldchip Limited has had its operating licence suspended due to concerns that it may not have followed gambling laws and regulations, particularly regarding social responsibility and anti-money laundering. While the company is under review, players can still access their accounts and withdraw funds. This suspension is an important reminder for players to stay informed about any updates from Goldchip.

Outcomes: Financial penalty - £3.15

Camelot UK Limited has been fined £3.15 million by the Gambling Commission for several issues with their National Lottery mobile app. These included incorrectly telling nearly 20,000 players that winning tickets were losers, charging over 22,000 players for duplicate tickets, and sending marketing messages to users who had self-excluded or were at risk of gambling harm. The fine will go to good causes, and players can rest assured that their ability to play the National Lottery remains unaffected.

Online gambling business Bonne Terre Limited
9 March 2022
Financial penalty
Outcomes: Financial penalty - £1.17

Online gambling company Bonne Terre Limited, trading as Sky Betting and Gaming, has been fined £1.17 million for sending promotional emails to customers who had chosen to self-exclude or unsubscribe from marketing. This breach of regulations aimed at protecting vulnerable players highlights the importance of responsible gambling practices. Players can rest assured that this action does not affect their ability to play, but it serves as a reminder to monitor their accounts and ensure their preferences are respected.

UK Limited
1 March 2022
Financial penalty
Outcomes: Financial penalty - £9

888 UK Limited has been fined £9.4 million for failing to protect vulnerable customers and not properly checking for money laundering risks. This is their second major penalty, following a previous fine in 2017 for similar issues. Players can continue to use their services, but should stay aware of their accounts and any responsible gambling measures in place.

BV Gaming Limited
24 February 2022
Regulatory action
Outcomes: Regulatory action - £2

BV Gaming Limited, which operates BetVictor and other gambling sites, has been fined £2 million for failing to meet important rules on fairness, social responsibility, and preventing money laundering. This fine will go towards efforts to reduce gambling harm. Players can continue to use their accounts, but should stay aware of the importance of safe gambling practices.

Genesis Global Limited
27 January 2022
Financial penalty
Outcomes: Financial penalty - £3

Genesis Global Limited, which operates several online casinos, was fined £3.8 million and faced a licence suspension for failing to protect customers and prevent money laundering. They did not take proper action when a customer spent £245,000 despite earning only £30,000 a year, and another lost £197,000 without adequate checks. Players can continue to use their services, but they should keep an eye on their accounts and gambling habits.

Outcomes: Regulatory action

Rank Digital Gaming, which operates several online casinos, has been fined £700,557 for failing to meet social responsibility standards. This means they didn't do enough to protect players from gambling harm. Players can rest assured that this action won't affect their ability to play at these sites, but it's a reminder to stay aware of responsible gambling practices.

Outcomes: Regulatory action

Rank Digital Gaming (Alderney) Limited, which operates several online casinos, has been fined £700,557 for failing to meet social responsibility standards. This means they didn't do enough to protect players and promote safe gambling. Players can rest assured that this action won't affect their ability to play at these sites, but it's a reminder to stay aware of responsible gambling practices.

Outcomes: Regulatory action

Rank Digital Gaming (Alderney) Limited, which operates several online casinos, has been fined £700,557 for failing to meet social responsibility standards. This means they didn't do enough to protect players from gambling harm. Players can rest assured that this action won't affect their ability to play at these sites, but it's a reminder to stay aware of responsible gambling practices.

Outcomes: Regulatory action

Rank Digital Gaming (Alderney) Limited, which operates several online casinos, has been fined £700,557 for failing to meet social responsibility standards. This means they didn't do enough to protect players from gambling harm. The fine will go towards efforts to reduce gambling-related issues, but it won't affect your ability to play at their sites.

Regulatory action against Greentube Alderney Limited
2 December 2021
Regulatory action
Outcomes: Regulatory action

Greentube Alderney Limited has been fined £685,000 for failing to protect customers from gambling harm and not properly preventing money laundering between December 2019 and November 2020. They will also undergo independent audits to address these issues. Players can continue to use their services, but should stay aware of their accounts and any updates from the company.

Outcomes: Regulatory action

VGC Leeds Limited, operating as Global Gaming Ventures, has been fined £450,000 for failing to properly manage customers at risk of money laundering and gambling-related harm. This action highlights the importance of consumer protection in the gambling industry. Players can rest assured that this won't affect their ability to play, but they should stay vigilant about their accounts.

Outcomes: Regulatory action

VGC Leeds Limited, trading as Global Gaming Ventures, has been fined £450,000 for failing to properly manage customers who were at risk of money laundering and gambling-related harm. This action is part of the Gambling Commission's efforts to ensure safer gambling practices. Players can rest assured that this won't affect their ability to play at the casino, but they should remain vigilant about their accounts.

Outcomes: Regulatory action

VGC Leeds Limited, operating as Global Gaming Ventures, has been fined £450,000 for failing to properly manage customers at risk of money laundering and gambling-related harm. This action highlights the importance of responsible gambling practices, and players can rest assured that this won't affect their ability to play at the casino.