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⚠️ Regulatory Actions

Browse all regulatory actions taken by the UK Gambling Commission against licensed operators.

Showing 176 regulatory actions

In Touch Games Limited
9 January 2023
Sanction
Outcomes: Financial penalty

In Touch Games Limited was found to have serious issues with their anti-money laundering practices and customer interaction responsibilities. As a result, they have been fined £6,133,310. Players can rest assured that this action won't affect their ability to play, but it's a reminder to keep an eye on their accounts.

Tonybet OU
3 January 2023
Sanction
Outcomes: Conditions attached to the licence, Financial penalty and Warning

Tonybet OU was found to have violated several regulations, including failing to ensure fair practices and not properly preventing money laundering. As a result, they received a fine of £442,750, a warning, and additional conditions attached to their licence. This action does not affect your ability to play, but it's a reminder to keep an eye on your accounts and ensure the operators you use are compliant.

Eaton Gate Gaming Limited
8 December 2022
Sanction
Outcomes: Conditions attached to the licence, Financial penalty and Warning

Eaton Gate Gaming Limited was found to have serious issues with their anti-money laundering practices and customer interactions, which are important for keeping gambling safe and responsible. As a result, they received a warning, were fined £480,305, and must undergo a third-party audit within a year to ensure they improve their operations. This action won't affect your ability to play, but it's a reminder for players to stay aware of how their accounts are managed.

Gambling business AG Communications Limited
30 November 2022
Financial penalty
Outcomes: Financial penalty - £237,600

AG Communications Limited, which operates under the name Aspire Global, has been fined £237,600 for failing to properly check the backgrounds of six businesses it partnered with. In addition to the fine, they received an official warning and will have new conditions added to their licence to ensure better checks are done in the future. This action won't affect your ability to play on their sites, but it's a reminder for all operators to follow the rules.

AG Communications LimitedAG
14 November 2022
Sanction
Outcomes: Conditions attached to the licence, Financial penalty and Warning

AG Communications Limited was found to have failed in their anti-money laundering responsibilities, which could allow for money laundering and terrorist financing. As a result, they were fined £237,600, received a warning, and now have additional conditions on their licence requiring them to better vet their third-party transactions. This action won't affect your ability to play, but it's a reminder to keep an eye on your accounts.

Online casino NSUS Limited
12 October 2022
Financial penalty
Outcomes: Financial penalty - £672,000

Online casino NSUS Limited, which operates as GGPoker, has been fined £672,000 for failing to protect customers from gambling harm and for not properly preventing money laundering. They sent marketing emails to customers who had self-excluded and did not have adequate measures in place to identify at-risk players. This penalty does not affect your ability to play, but it's important to stay aware of your gambling habits.

Online gambling business Betway Limited
21 September 2022
Financial penalty
Outcomes: Financial penalty - £400,000

Betway Limited has been fined £400,000 for advertising on children's webpages, including a site where kids could print a teddy bear to colour in. The Gambling Commission found that this violated rules designed to protect children from gambling-related content. Players can rest assured that this action won't affect their ability to play, but it highlights the importance of responsible advertising in the gambling industry.

Online gambling business Spreadex Limited
25 August 2022
Regulatory action
Outcomes: Regulatory action - £1.36

Spreadex Limited has been fined £1.36 million for failing to protect customers and prevent money laundering. The company did not effectively monitor customer spending, allowing one person to lose £500,000 after depositing £1.7 million in just a month. This fine will go to socially responsible causes, and players can continue to use the site, but should keep an eye on their accounts.

LC International Limited
17 August 2022
Regulatory action
Outcomes: Regulatory action - £17

LC International Limited, which operates popular gambling sites like Ladbrokes and Coral, has been fined £17 million for failing to protect customers from gambling-related harm and for not properly preventing money laundering. This money will go towards social responsibility initiatives, and the company will face stricter oversight to improve its practices. Players can continue to use these sites, but they should stay vigilant about their accounts and gambling habits.

Outcomes: Financial penalty

Smarkets (Malta) Limited has been fined £630,000 by the Gambling Commission for failing to properly check the source of funds for customers and not protecting those at risk of gambling harm. The company will also undergo an audit to improve its practices. This action does not affect your ability to play, but it's a reminder to stay aware of responsible gambling measures.

Outcomes: Financial penalty

Smarkets (Malta) Limited has been fined £630,000 by the Gambling Commission for failing to properly check where customers' gambling funds came from and not protecting those at risk of gambling harm. They will also face a formal warning and an audit to improve their practices. This action does not affect your ability to play, but it's a reminder to stay aware of responsible gambling measures.

Outcomes: Financial penalty

Smarkets (Malta) Limited has been fined £630,000 by the Gambling Commission for failing to properly check the sources of funds for customers and not protecting those at risk of gambling harm. They will also receive a formal warning and undergo an audit to improve their practices. This action does not affect your ability to play, but it's a reminder to stay aware of responsible gambling practices.

Outcomes: Financial penalty

Smarkets (Malta) Limited has been fined £630,000 by the Gambling Commission for failing to properly check where customers' money was coming from and not protecting those at risk of gambling harm. They will also receive a formal warning and undergo an audit to improve their practices. This action is part of the Commission's ongoing efforts to ensure safer gambling, and it shouldn't affect your ability to play on their site.

Outcomes: Financial penalty

Smarkets (Malta) Limited has been fined £630,000 by the Gambling Commission for failing to properly check where customers' money was coming from and not protecting those at risk of gambling harm. They will also receive a formal warning and must undergo an audit to improve their practices. This action should not affect your ability to play, but it's a reminder for players to stay aware of their gambling habits.

Outcomes: Financial penalty

Smarkets (Malta) Limited has been fined £630,000 by the Gambling Commission for failing to properly check where customers' money was coming from and not protecting those at risk of gambling harm. The company will also face a formal warning and an audit to improve its practices. Players can rest assured that this action won't affect their ability to play, but they should stay aware of their account activity.

bet-at-home.com Internet Limited
7 July 2022
Regulatory action
Outcomes: Regulatory action

Bet-at-home.com Internet Limited has had its operating licence suspended due to concerns about its compliance with gambling regulations, particularly regarding social responsibility and anti-money laundering practices. While the company is under review, players can still access their accounts and withdraw funds. This suspension is a reminder for players to stay informed about any updates from the operator.

Outcomes: Regulatory action - £675,000

Jumpman Gaming Limited has been fined £500,000 for failing to meet social responsibility and anti-money laundering requirements. This means they didn't do enough to keep gambling safe and prevent illegal activities. Players can continue to use their services, but it's a reminder to stay aware of responsible gambling practices.

Outcomes: Regulatory action - £675,000

Jumpman Gaming Limited has been fined £500,000 for failing to meet social responsibility and anti-money laundering requirements. This action is part of a total £675,000 settlement involving two companies, aimed at improving gambling safety. Players can continue to use their services, but should stay aware of their accounts and the importance of responsible gambling.

Outcomes: Regulatory action - £675,000

Jumpman Gaming Limited has been fined £500,000 by the Gambling Commission for failing to meet social responsibility and anti-money laundering requirements. This action is part of a total £675,000 penalty involving another company, Progress Play Limited. Players can rest assured that this won't affect their ability to play, but it's a reminder for operators to prioritise safe gambling practices.

Outcomes: Regulatory action - £675,000

Jumpman Gaming Limited was fined £500,000 for failing to meet social responsibility and anti-money laundering requirements. This action is part of a total £675,000 penalty involving two companies, aimed at ensuring safer gambling practices. Players can continue to use their services, but should stay aware of their account activity.

Outcomes: Regulatory action - £675,000

Jumpman Gaming Limited has been fined £500,000 for failing to meet social responsibility and anti-money laundering standards. This means they didn't do enough to protect players and prevent illegal activities. Players can rest assured that this action won't affect their ability to play on the site, but it's a reminder to stay aware of their accounts.

Goldchip Limited
17 May 2022
Regulatory action
Outcomes: Regulatory action

Goldchip Limited has had its operating licence suspended due to concerns that it may not have followed gambling laws and regulations, particularly regarding social responsibility and anti-money laundering. While the company is under review, players can still access their accounts and withdraw funds. This suspension is an important reminder for players to stay informed about any updates from Goldchip.

Outcomes: Regulatory action - £675,000

Jumpman Gaming Limited has been fined £500,000 for failing to meet social responsibility and anti-money laundering requirements. This action is part of a total £675,000 settlement involving two companies, aimed at ensuring safer gambling practices. Players can continue to use their services, but should remain vigilant and monitor their accounts for any unusual activity.

Outcomes: Financial penalty - £3.15

Camelot UK Limited has been fined £3.15 million by the Gambling Commission for several issues with their National Lottery mobile app. These included incorrectly telling nearly 20,000 players that winning tickets were losers, charging over 22,000 players for duplicate tickets, and sending marketing messages to users who had self-excluded or were at risk of gambling harm. The fine will go to good causes, and players can rest assured that their ability to play the National Lottery remains unaffected.

Online gambling business Bonne Terre Limited
9 March 2022
Financial penalty
Outcomes: Financial penalty - £1.17

Online gambling company Bonne Terre Limited, trading as Sky Betting and Gaming, has been fined £1.17 million for sending promotional emails to customers who had chosen to self-exclude or unsubscribe from marketing. This breach of regulations aimed at protecting vulnerable players highlights the importance of responsible gambling practices. Players can rest assured that this action does not affect their ability to play, but it serves as a reminder to monitor their accounts and ensure their preferences are respected.