⚠️ Regulatory Actions

Gamesys Operations Limited has been fined £6 million for failing to protect customers from gambling harm and not properly preventing money laundering. The company did not identify at-risk customers quickly enough and had inadequate interactions with them, allowing significant losses without sufficient support. Players can continue to use their services, but they should keep an eye on their accounts and ensure they gamble responsibly.

Leisure Electronics Limited was found to have not followed rules about participating in the national self-exclusion scheme, which helps players who want to take a break from gambling. As a result, they received a formal warning from the Gambling Commission. This action won't affect your ability to play, but it's a reminder for all operators to prioritise player safety.

Gamesys Operations Limited was found to have failed in their anti-money laundering practices and customer interaction responsibilities between November 2021 and July 2022. As a result, they received a fine of £6,071,292, a warning, and additional conditions added to their operating licence. Players can rest assured that this action will not affect their ability to play on the site.

Kalooki Sportsbook Limited was found to have poor information security measures, which did not meet the required technical standards. As a result, they received a formal warning from the Gambling Commission but no financial penalty. Players can continue to use their services, but it's a reminder to keep an eye on their accounts for security.

Lindar Media Limited was found to have serious failings in preventing money laundering and protecting customers from gambling harm between July 2021 and September 2022. As a result, they have agreed to pay £690,947 and will face stricter licence conditions moving forward. This action won't affect your ability to play, but it's a reminder for players to stay aware of their accounts and gambling habits.

In Touch Games Limited has had its gambling licences suspended due to concerns that they didn't follow important rules about money laundering and fair practices. Although their licences are suspended, players can still access their accounts and withdraw funds. The Gambling Commission is continuing to investigate the company, which may lead to further actions.

Shaftesbury Casino Limited was issued a warning by the Gambling Commission for failing to cooperate and provide important information about their operations. They stopped making agreed payments to a charity without notifying the Commission, which raised concerns about their compliance. This action won't affect your ability to play, but it's a reminder for players to keep an eye on their accounts and the companies they choose to gamble with.

Done Brothers (Cash Betting) Limited was found to have serious shortcomings in their processes for promoting safer gambling and preventing money laundering between January 2021 and December 2022. As a result, they have agreed to pay £3,250,000, which includes a divestment of £1,052,717, and they will need to improve their practices. This action won't affect your ability to play, but it's a reminder to stay aware of your gambling habits.

Star Racing Limited, trading as Star Sports, has been fined £594,000 for failing to properly prevent money laundering and protect customers. They did not have effective measures in place to check where customers' money was coming from and did not adequately assess the risks to their customers. This penalty won't affect your ability to play, but it's a reminder for players to stay aware of their accounts and responsible gambling practices.

Videoslots Limited was found to have serious issues with its processes for preventing money laundering and protecting players from gambling harm. As a result, they have agreed to pay £2 million instead of a financial penalty, along with additional costs of £11,308, and will need to make changes to their operations. This action won't affect your ability to play, but it's a reminder to stay aware of how operators manage your safety and security.

LEBOM Limited was found to have failed to join the national self-exclusion scheme, which helps players avoid gambling, and did not provide required information to the Gambling Commission on time. As a result, they received a formal warning but no financial penalty. This action won't affect your ability to play, but it's a reminder for companies to follow the rules that protect players.

DZBT Limited failed to properly manage self-exclusion procedures, meaning they didn't stop customers who had opted out from gambling or receiving marketing materials. As a result, they were fined £700 and had to give up £3,638.20 in earnings linked to these issues. This action won't affect your ability to play, but it's a reminder for players to keep an eye on their accounts and self-exclusion status.

Skill On Net Limited was found to have serious shortcomings in their safer gambling and anti-money laundering processes between January 2021 and December 2022. As a result, they agreed to pay a total of £305,150, which includes a fine and costs, and must undergo an independent audit of their policies within the next year. This action won't affect your ability to play, but it's a reminder for players to stay aware of their accounts and gambling habits.

PPB Counterparty Services Limited mistakenly sent marketing notifications to customers who had self-excluded from their services, which is against the rules. As a result, they were fined £490,000 and must have an independent audit of their marketing processes. This incident should not affect your ability to play, and there have been no complaints from customers regarding this issue.

TGP Europe Limited has been fined £316,250 for failing to properly handle anti-money laundering measures and for not protecting customers who showed signs of gambling problems. They allowed customers to keep gambling after receiving multiple warnings and relied too much on automated systems instead of personal interactions. As a result, they will also receive an official warning and have new conditions added to their licence to improve their practices, but this won't affect your ability to play on their sites.

Star Racing Limited failed to follow important rules designed to prevent money laundering and protect customers from gambling-related harm. As a result, they have been fined £594,000, received a warning, and will have new conditions added to their operating licence. This action won't affect your ability to play, but it's a reminder to stay aware of how operators manage your accounts.

Mr Green Limited failed to meet important rules for safer gambling and preventing money laundering between May 2020 and October 2021. As a result, they have agreed to pay £3.75 million, which includes a £218,310 divestment, and will face new conditions on their licence. This action won't affect your ability to play, but it's a reminder for players to stay aware of their accounts and gambling habits.

William Hill was found to have serious failings in their processes for preventing money laundering and ensuring safer gambling practices. As a result, they agreed to pay nearly £3 million, including a divestment of over £244,000, and will have new conditions added to their licence. This won't affect your ability to play, but it's a reminder for players to stay aware of their gambling habits.

WHG (International) Limited was found to have serious failings in their processes for safer gambling and preventing money laundering between May 2020 and October 2021. As a result, they agreed to pay £12.5 million, which includes a divestment of £284,361, and will have additional conditions added to their licence. This action won't affect your ability to play, but it's a reminder for players to stay aware of their accounts and gambling habits.

32Red Limited and Platinum Gaming Limited have been fined a total of £7.1 million for failing to protect customers from gambling harm and for not properly preventing money laundering. 32Red will pay £4.2 million, while Platinum Gaming will pay £2.9 million, and both companies received official warnings. Players can continue to use their services, but should stay aware of their gambling habits and monitor their accounts closely.

TGP Europe Limited was found to have serious issues with their anti-money laundering practices and customer interaction responsibilities. As a result, they received a fine of £316,250, a warning from the Gambling Commission, and additional conditions added to their operating licence. This action won't affect your ability to play, but it's a reminder to stay aware of how operators manage your accounts.

Blue Star Planet Limited was found to have serious issues with their processes for preventing money laundering and protecting vulnerable customers. As a result, they agreed to pay £620,000 instead of facing a financial penalty, along with covering £3,571 in Commission costs. This action won't affect your ability to play, but it's a reminder for players to stay aware of responsible gambling practices.

Platinum Gaming Limited was found to have serious issues with their anti-money laundering practices and customer interaction, meaning they didn't do enough to prevent money laundering or properly engage with their customers. As a result, they received a warning and were fined £2,937,599, along with new conditions attached to their licence. This action won't affect your ability to play, but it's a reminder for players to stay aware of their accounts.

32Red Limited was found to have failed in their anti-money laundering measures and did not properly interact with customers regarding responsible gambling. As a result, they received a warning and were fined £4,195,655, along with new conditions attached to their licence. This action won't affect your ability to play, but it's a reminder to stay aware of responsible gambling practices.

SCGO Limited was found to have serious issues with their money laundering prevention and safer gambling practices between October 2020 and June 2021. As a result, they agreed to pay £337,631, which includes a financial penalty and costs, and will now have stricter conditions on their licence. This action won't affect your ability to play, but it's a reminder to stay aware of how operators manage your accounts.