⚠️ Regulatory Actions

Harry Smith and Elsie Blockley Smith, operating as H&H Entertainments and Smith Amusements, were found to have failed in several areas, including anti-money laundering measures and customer self-exclusion protocols. As a result, they received a warning from the Gambling Commission but no financial penalty. Players can continue to use their services, but should stay informed about any updates regarding the company's compliance.

Merkur Slots UK Limited has been fined £95,450 for failing to protect a customer who lost £1,981 at their Stockport gaming centre. They did not interact with the customer during their gambling sessions, which goes against rules designed to keep players safe. This action highlights the importance of operators ensuring their staff are trained to identify and assist customers who may be at risk, but it won't affect your ability to play at their venues.

AG Communications Limited was found to have serious issues with their anti-money laundering and customer safety measures, failing to follow several important regulations. As a result, they have agreed to pay £1,407,834 instead of facing a financial penalty, and they will also have to make changes to their operations. This action won't affect your ability to play, but it's a reminder to stay aware of how companies handle your information and safety.

A B Bet Limited was found to have not properly reported suspicious activities related to their betting operations. As a result, they received a warning from the Gambling Commission. Players can continue to use their services, but it's always a good idea to keep an eye on your accounts.

Merkur Slots UK Limited was found to have failed in their responsibility to properly interact with customers at their premises, which is a requirement for their licence. As a result, they have been fined £95,450. Players can rest assured that this issue won't affect their ability to play, as the company is taking steps to improve their customer interaction practices.

R & F Wilmot Limited failed to submit required reports to the Gambling Commission, which is against the rules. As a result, they have been fined £450. This action won't affect your ability to play, but it's a reminder for all operators to comply with regulations.

Greentube Alderney Limited was found to have inadequate controls to prevent money laundering and ensure responsible gambling between September 2022 and June 2023. As a result, they have agreed to pay £1,000,000 instead of a financial penalty, along with additional costs, and will need to improve their practices. This action does not affect your ability to play, but it's a reminder for players to stay aware of their accounts and gambling habits.

IMG Arena US, LLC was found to have failed to submit required reports to the Gambling Commission, which is a breach of their licence conditions. As a result, they have been fined £450.00. This action does not affect your ability to play, but it's a reminder for operators to comply with regulations.

Fairbetter Limited has had its operating licence revoked because it failed to meet important rules, including those related to fair practices and preventing money laundering. As a result, they can no longer operate legally in the UK. Players should note that this decision does not affect their ability to play elsewhere, but it's a reminder to stay aware of the companies they choose to gamble with.

Amatic Industries GmbH was found to have failed to submit important regulatory information on time, which is a breach of their licence conditions. As a result, they have been fined £500. This action won't affect your ability to play, but it's a reminder for companies to keep their reporting up to date.

Sportito SRL failed to meet certain reporting requirements set by the Gambling Commission. As a result, they have been fined £600. This action does not affect your ability to play on their platform, but it's a reminder for all players to stay informed about the companies they use.

Clacton Pier Company Limited failed to submit important regulatory information on time, which is a breach of their licence conditions. As a result, they have been fined £450.00, but players can rest assured this won't affect their ability to play at the venue.

DK Crown Holdings Inc was fined £28,750 for failing to properly manage self-exclusion measures, which are designed to help players avoid gambling when they need to. The company reported the issue themselves and took quick action to fix it, so this incident shouldn't affect your ability to play with them. Players can continue to monitor their accounts as usual.

888 UK Limited was fined £23,000 for breaching rules about using credit cards for gambling. They reported the issue themselves and quickly took steps to fix it. This action won't affect your ability to play, but it's a reminder to always check how you're funding your gambling activities.

Jungle X UK Limited, trading as Jungle, was found to have serious issues with their anti-money laundering practices, customer interactions, and fair terms for players. As a result, they received a warning and were fined £11,550. This action won't affect your ability to play, but it's a reminder for players to stay aware of their accounts and the terms of service.

GiveCircle Limited received a formal warning from the Gambling Commission after it failed to meet technical standards required for its operating licence. The company cooperated with the investigation and made quick improvements to fix the issues. This action won't affect your ability to play, but it's a reminder for players to stay informed about the companies they use.

Hillside (UK Sports) ENC failed to properly prevent money laundering and protect customers from gambling harm between 2021 and 2022. As a result, they have agreed to pay £239,085 instead of a financial penalty, along with covering £15,685 in regulatory costs. Players can continue to use their services, but should stay aware of their accounts and any updates from the company.

Hillside (UK Gaming) ENC was found to have serious issues with their processes for preventing money laundering and protecting players from gambling harm between May 2021 and September 2022. As a result, they will pay £343,035 instead of a financial penalty, along with £15,685 in costs, and a public statement will be issued about the case. This action won't affect your ability to play, but it's a reminder for players to stay aware of their accounts and gambling habits.

Everymatrix Technology (UK) Limited was found to have breached rules related to anti-money laundering and fair customer practices. As a result, they have been fined £29,237. Players can rest assured that this action won't affect their ability to play, but it's a reminder to stay aware of the company's practices.

Schlep Games, Inc. failed to register with GAMSTOP, the national self-exclusion scheme, which is a requirement for gambling companies to help players who want to limit their gambling. As a result, they received a formal warning from the Gambling Commission but no financial penalty. This action won't affect your ability to play, but it's a reminder for players to monitor their accounts and ensure they have the tools they need for responsible gambling.

Gamesys Operations Limited has been fined £6 million after an investigation found they failed to protect customers from gambling harm and did not properly monitor for money laundering. They didn't identify at-risk customers quickly enough and lacked adequate records of their interactions with them. The company will also undergo a third-party audit to improve their policies, but this action won't affect your ability to play on their sites.

Gamesys Operations Limited has been fined £6 million for failing to protect customers from gambling harm and for not properly preventing money laundering. The company didn't identify at-risk customers quickly enough and failed to interact appropriately with those who were losing large amounts of money. They will also have to undergo a third-party audit to improve their policies, but this action won't affect your ability to play on their sites.

Gamesys Operations Limited has been fined £6 million after an investigation found they failed to protect customers from gambling harm and did not properly follow anti-money laundering rules. They will also have to undergo a third-party audit to improve their policies. This action won't affect your ability to play on their sites, but it's a reminder for players to stay aware of their gambling habits and monitor their accounts.

Gamesys Operations Limited has been fined £6 million for failing to protect customers from gambling harm and for not properly preventing money laundering. The company didn't identify at-risk customers quickly enough and failed to interact appropriately with them, allowing significant losses without intervention. Players can continue to use their services, but should keep an eye on their accounts and gambling habits.

Gamesys Operations Limited has been fined £6 million after an investigation found they failed to protect customers from gambling harm and did not properly follow anti-money laundering rules. They will also need to undergo a third-party audit to improve their policies. This action won't affect your ability to play on their sites, but it's a reminder to stay aware of your gambling habits and monitor your accounts.